J5create usb to hdmi not working mac software#.J5create usb to hdmi not working mac portable#.J5create usb to hdmi not working mac update#.J5create usb to hdmi not working mac drivers#.If the device continues to appear with the same PID then then you should contact the original manufacturer, not DisplayLink, to discuss a hardware replacement of the product. If the PID is 8060 or 8080, then the device has not booted up correctly. To recover the device: It will be a value like 0xXXXX, where XXXX can be any hexadecimcal value (0-9 or a-f). The product ID should be shown in the device properties.Click on the device in the system report to select it.If the DisplayLink device is shown in the system report, but still does not work, then the Product ID (PID) should be checked to make sure the device has started up correctly. If the device does appear but still does not work, check the Product ID as described below.Ĭheck the Product ID of the DisplayLink device If it still does not appear in the system report then you should contact the original manufacturer, not DisplayLink, to discuss a hardware replacement of the product. This will ensure that the device an receive enough power from the USB bus.
If using a USB bus powered device, make sure that the device is connected to an externally powered USB hub (the hub has a USB cable and a power supply connected to it). Check that the USB cable works with other devices. The wireless USB link is not part of the DisplayLink technology and will need separate drivers to be installed. If using a Wireless USB product, ensure the wireless USB drivers are installed separately. Check the USB port with another device to make sure other devices are recognised. Unplug all cables from the device, then reconnect power (if needed) then the USB cable. If no devices are shown, then follow the steps below to try and make the device appear in device manager. In the USB devices list, locate the DisplayLink device. Select the USB information from the Hardware category as shown in the screenshot:. 
The System Information application will open. On Lion and later: click on "System Report…". Choose "About this Mac" from the Apple menu on the top left corner of your main screen. This can be done by checking that the DisplayLink device appears in the System report. If your device does not work, the first thing to check is that the DisplayLink device has been detected by OS X. If your DisplayLink product has stopped working, or has never worked, follow the steps below to try and diagnose if it is a hardware problem.Ĭheck the device is recognised on the USB bus
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